chiconomySuites | FAQ

LOCATION

What are the booking and payment terms?

Following your confirmation of the booking, a 10% of the accommodation will be charged from your credit card and the balance is to be paid in cash or by credit card upon arrival. A rental contract needs to be signed for the duration of accommodation. This payment is refundable if the booking is cancelled by e-mail one month prior to check-in the latest. Upon check-in, guests are required to pay a refundable € 100 damage deposit or sign a credit card debiting authorization, to be returned at check out if there are no damages incurred.

 

Where is taksim square?

Taksim square is just 10 minute walk away from Chiconomy Suites.


Is breakfast included?

Breakfast is not included but prior to your arrival we can make the shopping you requested and the closest grocery store is a minute away.


Is the room rate per person or per room?

The room rates are per room depending on the number of persons.


Can I pay in $, Euro or Turkish Lira?

You can pay in whichever currency that suits you best.


What is the avaible bedding in the apartments?

Upon your request, double bed in the master bedroom can be prepared as two single twins. The double bed in the 2nd room is fixed. Extra bed can be put in for the 5th person.


What are the check-in check out details?

Regular check-in time is 15.00 and regular check out time 11.00 these times may vary according to conditions of room availability of the previous day. If your flight is in late hours, you can leave your luggage in our office. This service is free.


Can I use my cell phone in Istanbul?

Either check the roaming details of your current mobile operator or use a Turkish SIM card. The choice is yours. If you would like to obtain a local SIM card, please check out the major Turkish mobile operator sales offices such as Vodafone, Turkcell or Avea.


Is there a place where I can put my luggage on the check out day?

If your flight is after the regular check out time, you can put your luggage in our office at the basement. This is free of charge.


How far is Sultanahmet area (old town) to Chiconomy suites?

The old town is 10 minutes away by public transportation. You will be given public transportation card upon check-in to be charged at charge points at public transport points.